Flight: Scandinavian airlines, SK610 (A320)
Route: Zürich (ZRH)- Copenhagen (CPH)
Time: 20:25- 22:10
Duration: 1h45min (1182 miles)
Seat& Class: 2A (Business Class)
Scandinavian Airlines (SAS) offers unique service within European regional flights. Since they abolished business class, small aircraft has only SAS Plus (Premium Economy) and SAS Go (Economy). I booked the business class with an award ticket, but the seat was automatically downgraded to SAS Plus (Premium Economy). Nevertheless, you can enjoy some of the normal business class services such as Priority Lane, Priority Check-In, Business Class Lounge (SWISS in the case of Zurich) and so on. You can see further information regarding Travels Classes here (find ‘Travel Class Details’).
Priority Lane (Star Gold) is available for passengers in business and above class or airline’s status members at Zurich Airport. The photo is at the automated ticket inspection, and after that, priority lane is also available when security check. You can use it if you transfer at Zurich Airport.
SWISS renovated Business and First class lounge at Zurich Airport some years ago (SWISS Business Lounge at Concourse A was refurbished in 2018). Concourse A is for departures to Schengen Area and is open from 5:30 to 22:30. You can see up-to-date SWISS Lounge information here. It seems to me that European Careers do not offer good lounge services at Schengen departure concourse in European airports, but SWISS here was different.
The variety of food and the area of the lounge seem to be larger than those of the other European airlines. What I liked was that they have plenty of Mövenpick icecreams, which are stored in a large freezer near the buffet area. Keep in mind that the variety and number are sometimes limited, especially in the summer season.
Furthermore, the lounge design is chic and I came to like the atmosphere there. Comprehensively, I think this lounge achieves one of the best quality in Europe.
In the case of SAS aircraft, the centre seat next to you is not blocked, even if you booked a business class award ticket. This is because SAS abolished business class within European regional flights and is automatically downgraded to SAS Plus (Premium Economy) seat.
This is the major difference compared with other European career airlines since they block the centre seat and assign business class passengers only with aisle or window seat (when the seat layout is 3+3 narrow-body aircraft).
Although the SAS flight itself was average, the SWISS business class lounge in Zurich Airport was better than the other European Careers’ Schengen lounges in Europe. Surprisingly, SWISS accepts check-in at the airport counter from 24 hours to 40 minutes before departure in Zurich (4:30 to 22:15), so why not go to the airport earlier than usual and take advantage of SWISS hospitality!